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Nebraska State College System
Wayne, NE | Full Time
$52k-68k (estimate)
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Wayne State College
Wayne, NE | Full Time
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Nebraska State College System
Wayne, NE | Full Time
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Wayne State College
Wayne, NE | Full Time
$52k-68k (estimate)
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Nebraska Harvest Center
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IT Technician (Focus Area is Academic Support)
$52k-68k (estimate)
Full Time | Colleges & Universities 1 Week Ago
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Nebraska State College System is Hiring an IT Technician (Focus Area is Academic Support) Near Wayne, NE

Nature of Work
(Entry Level Skilled) Examples of IT focus areas include Networking, Software, Systems or Security.
Install/Config/Maintain: Currently supported technology
Troubleshoot: Basic related to configuration, installation and maintenance
Create & Design: Student worker schedules, basic web content
Monitor: Technologies via available pre-configured monitoring tools
Lead/Team Role: No “lead” role but may organize and train student workers
Examples of Work Performed
Work in a collaborative environment with a team of IT professionals, contributing your experience and expertise to accomplish the strategic IT goals of Wayne State College. Performs a variety of professional duties in support of the day-to-day operations of the Network and Technology Services (NATS) department. Provides tier 2 troubleshooting of related technologies for incidents not resolved during first point of contact at the tier 1 Service Center. Assists the Client Services team members with daily operational activities supporting academic technologies including, but not limited to, the campus learning management system, video capture and management, classroom technologies, and other existing teaching and learning related technologies.
This is a full-time staff position within the Client Services team in the Network and Technology Services (NATS) Department. This position collaborates daily with NATS team members, vendors, campus employees and students. Activities performed by this position include but are not limited to the following below.
  • Troubleshooting issues within the campus learning management system, classroom technologies, and other academic related systems.
  • Assist with campus learning management system (Canvas) processes for term rollover.
  • Assist with maintenance of academic related technology systems including, but not limited to, scheduled activities and processes, upgrades, and updating documentation.
  • Provide training for existing instructional / academic technologies.
  • Assist with venue support for academic related events and other campus events.
  • Collaborate with supervisor, CIO, and NATS team members to coordinate and document primary and secondary responsibilities for software, hardware, process, activity, or other support requirements necessary to maintain availability of services to the campus community according to the IT Business Continuity plan.
  • Mentor NATS student workers for completion of lower-level tasks that are repeatable, documented, and auditable.
  • Collaborate with Client Services team, Service Center, and campus stakeholders to improve incident, problem, and request management processes.
  • Provide training and support to WSC faculty and staff as needed.
  • Engage IT leadership to communicate status and manage priorities regarding work assignments.
  • Participate in change control processes and meetings.
  • Other duties as assigned that are pertinent to the goals and mission of the IT department and the college.
Required Qualifications
  • Associate degree in related field or two year’s related work experience.
Preferred Qualifications
  • Bachelor’s degree in related field.
Physical Demands
License and Certification Requirements
Other Requirements
Criminal Background Check
Salary Information
Competitive, commensurate with qualifications and experience. Attractive and comprehensive fringe benefit package. Annual salary is $45,720.
FTE
1.000
FLSA
Exempt
Union Status
NSCPA
Number of Vacancies
1
Posting Detail Information
Posting Number
PS1365P
Desired Start Date
Open Date
04/16/2024
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Wayne State College is seeking an IT Technician (Academic Support).
Work in a collaborative environment with a team of IT professionals, contributing your experience and expertise to accomplish the strategic IT goals of Wayne State College. Performs a variety of professional duties in support of the day-to-day operations of the Network and Technology Services (NATS) department. Provides tier 2 troubleshooting of related technologies for incidents not resolved during first point of contact at the tier 1 Service Center. Assists the Client Services team members with daily operational activities supporting academic technologies including, but not limited to, the campus learning management system, video capture and management, classroom technologies, and other existing teaching and learning related technologies.
General Information
Wayne State College serves as a model of success for regional public higher education. Investments in infrastructure and facilities, expanded academic programs and partnerships, a whole-campus approach to recruitment and retention, and a commitment to strategic planning position the College as a strong member of the Nebraska State College System. More than 4,500 students rely on Wayne State for access to graduate and undergraduate degree programs in more than 130 programs of study each year, a role the College has proudly filled since its founding in 1891. Our goals are clear: continually improve retention and graduation rates, provide high-quality academic programs and campus facilities, support workforce and economic development in the region, maintain affordability and access, and manage resources for sustainability. We invite qualified applicants to join us in our important work.
EEO Statement
The Nebraska State Colleges are equal opportunity institutions and do not discriminate against any student, employee, or applicant on the basis of race, color, national origin, sex, sexual orientation, gender identity, disability, religion, or age in employment and education opportunities. Each College has designated an individual to coordinate the Colleges’ non-discrimination efforts to comply with regulations implementing Title II of the Americans with Disabilities Act, Titles VI and VII of the Civil Rights Act, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, and Section 504 of the Rehabilitation Act. Inquiries regarding non-discrimination policies and practices may be directed to the Compliance Coordinators assigned at each College and identified on each College website.
Veteran Statement
This position is subject to Veterans Preference.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Colleges & Universities

SALARY

$52k-68k (estimate)

POST DATE

04/18/2024

EXPIRATION DATE

06/17/2024

WEBSITE

nscs.edu

HEADQUARTERS

LINCOLN, NE

SIZE

200 - 500

FOUNDED

1867

CEO

ROGER BREED

REVENUE

$50M - $200M

INDUSTRY

Colleges & Universities

Related Companies
About Nebraska State College System

The Nebraska State College System serves over 9,000 students through three geographically diverse institutions: Chadron State, Peru State, and Wayne State. The three colleges combined offer more than 200 degrees, certificates, and pre-professional programs that are accessible on campus, online, and in several locations from around the state. With more than 270 credentialed faculty members and 50,000 successful graduates, the Nebraska State College System provides significant human and intellectual capital that contributes to the current and future strength of the State of Nebraska.

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The following is the career advancement route for IT Technician (Focus Area is Academic Support) positions, which can be used as a reference in future career path planning. As an IT Technician (Focus Area is Academic Support), it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician (Focus Area is Academic Support). You can explore the career advancement for an IT Technician (Focus Area is Academic Support) below and select your interested title to get hiring information.

If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Technician job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Technician jobs

As computer technology changes, technicians must constantly update their professional development.

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Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.

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Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.

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Get professional certifications like Cisco Certified Technician Certification and Training.

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